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Here you will find our expert commentaries on policy, legislation, best practice, inspection and other issues in asset management. They are shown in alphabetical order.
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  A brief guide to improving energy performance - top tips for housing providers
  All in a day's work
  All you wanted to know about surveys
  Analysis of English local authority housing management performance 2007-2008
  Analysis of LA housing performance 04-05 - August 06
  Analysis of LA housing performance 04-05 - for metropolitan districts and unitary authorities - September 06
  Analysis of LA housing performance 04-05 - March 06
  Appointments in Responsive Repairs
  Asbestos - The survey guide - initial assessment
  Assessing customer satisfaction
  BVPI 211 confusion paper
  BVPI 211 confusion paper - addendum
  BVPI63 (SAP rating) quartile analysis
  Calculation of SAP ratings (BVPI 63 and GNPI 14)
  Calculation of SAP ratings (BVPI 63 and GNPI 14) - Addendum
  Calculation of SAP ratings (conversion tool)
  Calculation of SAP ratings (SAP 2001 or SAP 2005)
  Calculation of SAP ratings (TEAMnet data)
  Collaboration in procurement - a success story
  Commercial property benchmarking report
  Contract and supply chain management
  Contractor insolvency - a survival guide
  Cost and jobs per property
  Decent Homes - the next steps
  Decoration voucher research and review
  Decoration voucher research and review - response on behalf of Northwards Housing
  Demonstrating the sustainability of housing organisations
  Effective procurement - VfM - contract arrangements
  Efficiency in asset management
  Energy performance certificate costs
  Energy Performance Certificates
  EPCs - the implications for social housing providers
  EU Procurement Directive
  Fire risk management strategy
  Fuel poverty
  Gas safety and the use of gas interrupters
  Gas safety and the use of gas interrupters - Supplementary paper
  Gas Safety Register
  Gas servicing contract and costs
  Gas servicing performance target
  Home energy efficiency rating - Energy Performance Certificates age limits
  Hot Issues (seminar report)
  Housing Best Practice (Seminar Report)
  Improving the ratio of planned to responsive repairs
  Informing tenants of surveys and the risk from asbestos
  Interim relief injunction
  LA housing performance - description
  Leaseholder bills for major works
  Lets call the whole thing off
  Management of asbestos
  Metropolitan Housing Partnership and sustainability case study
  Mobile working in practice - a case study
  Mobile working-use of handheld technology
  Monitoring appointment systems
  Partnering and open book - till dispute do us part
  Pest control
  PI Handbook LA and ALMO
  PI Handbook RSL
  PI update June 2007
  Preparing for inspection
  Procurement and the use of e-auctions
  Procurement and the use of e-auctions - Case study 2
  Putting your houses in order (Seminar Report)
  Quality counts - A brief guide to quality standards and systems
  Rechargeable repairs
  Regional seminars on worklessness
  Responsive and planned maintenance procurement
  Responsive repairs - A first time for everything
  Responsive repairs performance
  Right first time or what
  Setting out their stalls - K Murray
  Short notice inspections - the first nine months part two
  Short notice inspections - what inspectors say about diversity
  Short notice inspections - what inspectors say about response repairs
  Short notice inspections - what inspectors say about void repairs
  Short notice inspections consultation HQN response Sep 2008
  Sound insulation for laminate flooring
  Tackling the green agenda
  The TSA's proposed home standard
  Three stars for equality and diversity - lessons from recent inspections
  Towards zero carbon housing
  Update on the Housing Corporations new performance indicator suite
  Use and value of incentives
  Using and sharing resident profile data - Question summary
  Value for money tools
  What does excellence look like - Aids and adaptations
  What does excellence look like - asset management and major works
  What does excellence look like - diversity
  What does excellence look like - gas servicing
  What does excellence look like - Gas servicing - A repairs and maintenance contractor's view
  What does excellence look like - gas servicing - clarifications from the Audit Commission
  What does excellence look like - responsive repairs
  What does excellence look like - void repairs
  What inspectors say about gas servicing
  Whole house or elemental inprovements
  Win-win or pain-gain-share
  Work-related driving safety


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Address:     Rockingham House, St Maurice's Road, York, YO31 7JA
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Tel:     0845 4747 004
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Fax:     0845 4747 006
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